I. General Provisions

1.1. Parties

A User is any visitor or consumer of the content on this website.
The Website and all content contained therein are the property of Medex Ltd.

1.2. Subject

These General Terms and Conditions constitute a binding agreement between the operators of this website and its users. Every user must comply with these terms and Bulgarian legislation. If a user does not agree with the General Terms and Conditions or has not familiarised themselves with them, they must discontinue using the website and its content.
Use of the website, as well as any actions taken by the user as a result of such use, including damages, costs, or lost benefits, are entirely the user’s responsibility. The same applies to any consequences arising from the inability to access site content. In cases where the rights of the website or applicable laws are violated, access to the website may be restricted or denied without notice.

1.3. Awareness

The website, in compliance with European and Bulgarian legislation, provides users with the ability to review these General Terms and Conditions and the Privacy Policy through a clear and visible notice containing links to them.
The validity of the user’s consent depends on the audience, type, and purpose of the site. Users may withdraw their consent at any time.

Users are responsible for familiarising themselves with these Terms and the website’s Privacy Policy.

The General Terms, the content, and the Privacy Policy may be corrected without notice, if correction of errors or inaccuracies is required. When the Terms are updated, the user may be required to provide renewed consent, even if previously granted, to ensure maximum security and transparency.

Rights and Obligations

The content on this website is provided solely for lawful purposes and is the property of its operators or third parties with whom agreements exist or permissions have been granted.
It is prohibited to use, copy, modify, or distribute information or parts of this website — including its source code, design, or functionality — to third parties or systems without explicit written permission from the content owners. Exceptions apply only to legally permitted personal use or to inform third parties about the content of the website, provided that the owners’ rights are not violated.

Users must not use contact forms or other site functionalities to compromise the functionality, integrity, content, or purpose of the site, nor to collect information or send fraudulent messages on behalf of the website or its users.

III. Links, Advertisements, and Third-Party Content

The website may include hyperlinks to third-party websites, images provided by advertisers or clients, and embedded videos or images from external platforms. Such content is not the responsibility of the website and is not governed by these General Terms and Conditions. It is provided solely to benefit users and must not contradict these Terms or applicable law.

If you notice content displayed due to technological errors or third-party changes that no longer complies with the requirements, please notify us using the contact details provided on the site.

Links from third parties to the website are allowed only when they do not harm the reputation or interests of the website. To advertise or include a link to this website in your materials, please contact us.

Personal Data and Contacting Us

Data provided by users while using the site is used to answer enquiries, improve the website, communicate with users, for marketing and statistical purposes, to process requests, and to deliver services.

By submitting a contact form or request, the user agrees to provide the necessary data for communication. Response times vary depending on the nature of the enquiry and other factors but will be provided as promptly as possible, except in exceptional cases or technical impossibilities. No response will be given to enquiries containing malicious, vulgar, or inappropriate content.

The Privacy Policy is a separate and clearly emphasised section of these Terms, highlighting the user’s rights regarding their personal data under applicable law.

Final Provisions

Any agreements between the website owners and users take precedence in case of conflict with these Terms.

Some parts of the website may contain additional usage conditions or access restrictions.

For all matters not regulated by these General Terms and Conditions, the applicable Bulgarian legislation shall apply.

Changes to the General Terms and Conditions

The website owners reserve the right to amend these Terms and any related rules without prior notice.

If you believe that the General Terms have been violated, please contact us using the contact options provided on the website.